Privacy Policy

RooferSync provides AI-powered lead response and sales automation systems for roofing companies. For the purposes of applicable data protection law (including the UK/EU GDPR), the data controller is RooferSync, reachable at hello@roofersync.com. Our website is roofersync.com.

We collect the following categories of information:

• Contact and business details you provide when booking a demo, submitting a form, or emailing us—such as your name, email address, phone number, company name, and role.
• Usage data collected automatically, including pages visited, time on page, browser and device type, approximate location, and referring URLs, via analytics tools.
• Communications you send us, including call transcripts or message content when interacting with our AI systems during a demo or trial.

We use the information we collect to:

• Respond to enquiries and schedule strategy or demo calls
• Deliver, maintain, and improve our services
• Send relevant follow-up communications about your enquiry or account
• Understand how our website is used so we can improve it
• Comply with legal obligations

We do not sell your personal information to third parties, and we do not use it for purposes unrelated to those listed above without asking you first.

Where the UK/EU GDPR applies, we process your personal data on the following legal bases: your consent (e.g. when you submit a demo request), our legitimate interests in operating and improving our business, and, where applicable, the performance of a contract with you or your organization.

We use a small number of trusted third-party providers to operate our business, including Vapi for AI-powered voice calls and call transcription, Cal.com for scheduling, Vercel for hosting, and standard web analytics tools.These providers only receive the data necessary to perform their function and are bound by their own privacy and security commitments.

Our website uses cookies for analytics and to improve your browsing experience. By continuing to use our site, you consent to our use of cookies as described here. You can disable cookies at any time through your browser settings, though some features of the site may not function as intended.

We retain personal data only for as long as necessary to provide our services, respond to your enquiries, and comply with our legal obligations. Demo and enquiry data is typically retained for up to 24 months from your last interaction with us, unless you request earlier deletion or a longer period is required by law.

We serve roofing companies across the United States, Canada, the United Kingdom, and Australia. As a result, your data may be transferred to, stored in, or processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards—such as standard contractual clauses—to ensure your data remains protected in line with applicable law.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@roofersync.com. We will respond within 30 days.

We use industry-standard technical and organizational measures, including encrypted connections and access controls, to protect your personal data against unauthorized access, alteration, or loss. No method of transmission or storage is perfectly secure, but we work to keep your data safe.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted at roofersync.com/privacy along with the date it was last updated.

For any privacy-related questions or requests, email us at hello@roofersync.com.